The Directorate of Criminal Investigations (DCI) has significantly transformed the Police Clearance Certificate (Certificate of Good Conduct) application process through the introduction of the Multi-Biometric Identification System (MBIS-ABIS Version 5). One of the biggest improvements is the nationwide rollout of designated fingerprint capture centres, allowing applicants to complete biometric enrollment closer to where they live instead of travelling long distances.

Unlike the previous system, where many applicants were required to visit DCI Headquarters in Nairobi, the new platform enables applicants to choose from dozens of approved DCI offices, Huduma Centres, and Kenyan diplomatic missions around the world directly within the eCitizen application portal before completing payment and booking.

What Are DCI Designated Fingerprint Capture Centres?

Fingerprint Capture Centres are officially approved locations where applicants complete biometric enrollment for their Police Clearance Certificate application.

Using advanced Live Scan biometric technology integrated with the new MBIS-ABIS Version 5 platform, these centres electronically capture fingerprints and palm prints, replacing the traditional ink-and-paper fingerprint process.

The new system provides:

• Digital Live Scan fingerprint capture
• High-quality biometric verification
• Faster Police Clearance processing
• Direct integration with the DCI Criminal Records Database
• Reduced rejection caused by poor fingerprint impressions
• Nationwide access through Huduma Centres and DCI offices

Applicants simply select their preferred fingerprint location while filling in the online Police Clearance Certificate application form on eCitizen.

How to Choose Your Fingerprint Capture Centre

During the online application, applicants are required to:

1. Log in to their eCitizen account.
2. Open the Police Clearance Certificate service.
3. Complete the application form.
4. Select their preferred Fingerprint Area.
5. Select a Fingerprint Capture Centre from the available locations.
6. Complete payment.
7. Attend the selected centre with the required documents for biometric capture.

The selected centre becomes the official location for capturing your fingerprints and palm prints.

Nairobi Fingerprint Capture Centres

Nairobi remains the largest fingerprint processing region and offers several biometric enrollment centres.

DCI Offices

• DCI Headquarters – Nairobi
• DCI JKIA
• DCI DPU Gigiri

Huduma Centres

• Huduma Centre City Square
• Huduma Centre Eastleigh
• Huduma Centre GPO Nairobi
• Huduma Centre Kibra
• Huduma Centre Makadara

These centres serve thousands of Police Clearance applicants every month and are fully integrated into the MBIS digital platform.

Coast Region Fingerprint Centres

Applicants living in Kenya's Coast Region can conveniently complete fingerprint capture at:

• Huduma Centre Mombasa
• Huduma Centre Kilifi
• Huduma Centre Kwale
• Huduma Centre Lamu
• Huduma Centre Taita-Taveta
• Huduma Centre Tana River

The rollout has greatly reduced the need for residents of Mombasa, Kilifi, Kwale, Lamu, Taita-Taveta, and Tana River counties to travel to Nairobi for fingerprint processing.

Central Kenya Fingerprint Centres

Residents of Central Kenya may select from:

• Huduma Centre Kiambu
• Huduma Centre Thika
• Huduma Centre Nyeri
• Huduma Centre Nyandarua
• Huduma Centre Kirinyaga
• Huduma Centre Murang'a
• Huduma Centre Kamwangi
• DCI Karuri

Eastern Kenya Fingerprint Centres

Eastern Region applicants can choose:

• Huduma Centre Embu
• Huduma Centre Isiolo
• Huduma Centre Kitui
• Huduma Centre Machakos
• Huduma Centre Makueni
• Huduma Centre Meru
• Huduma Centre Tharaka Nithi
• Huduma Centre Marimanti
• Huduma Centre Maara
• Huduma Centre Kathwana

Nyanza Fingerprint Centres

Available centres include:

• Huduma Centre Kisumu
• Huduma Centre Kisii
• Huduma Centre Homa Bay
• Huduma Centre Migori
• Huduma Centre Nyamira
• Huduma Centre Siaya
• Huduma Centre Ojola

Western Kenya Fingerprint Centres

Residents of Western Kenya have access to:

• Huduma Centre Bungoma
• Huduma Centre Busia
• Huduma Centre Kakamega
• Huduma Centre Kitale
• Huduma Centre Vihiga

Rift Valley Fingerprint Centres

The Rift Valley region has one of the widest networks of designated centres:

• Huduma Centre Nakuru
• Huduma Centre Eldoret
• Huduma Centre Baringo
• Huduma Centre Bomet
• Huduma Centre Kericho
• Huduma Centre Narok
• Huduma Centre Kajiado
• Huduma Centre Kajiado West
• Huduma Centre Laikipia
• Huduma Centre Laikipia East (Makutano)
• Huduma Centre Nandi
• Huduma Centre Samburu
• Huduma Centre Turkana
• Huduma Centre West Pokot
• Huduma Centre Mogotio
• Huduma Centre Elgeyo Marakwet
• Huduma Centre Trans Nzoia

North Eastern Kenya Fingerprint Centres

Applicants from the North Eastern region can visit:

• Huduma Centre Garissa
• Huduma Centre Wajir
• Huduma Centre Mandera
• Huduma Centre Marsabit

Additional DCI Fingerprint Centres

The application portal also includes:

• DCI Hamisi
• DCI Ongata Rongai

These provide additional options for applicants depending on availability.

Fingerprint Capture for Kenyans Living Abroad

The new MBIS platform also supports fingerprint processing for Kenyans in the diaspora through Kenyan diplomatic missions.

High Commissions

• London
• Ottawa
• Lusaka
• Kigali
• Pretoria
• Canberra
• New Delhi
• Dar es Salaam
• Abuja
• Gaborone
• Kuala Lumpur

Embassies

• Washington D.C.
• Paris
• Berlin
• Rome
• Doha
• Beijing
• Cairo
• Stockholm
• Madrid
• Tokyo
• Muscat
• Vienna
• Ankara
• Jakarta
• Harare

Consulates

• Dubai
• New York
• Los Angeles
• Brasília
• Seoul

Applicants living overseas can select the appropriate Kenyan mission during the online application before booking fingerprint capture.

Benefits of the New Fingerprint Capture Network

The expanded fingerprint centre network offers several important advantages:

• Reduced travel costs for applicants.
• Faster access to biometric services.
• Digital Live Scan technology replaces messy ink fingerprints.
• Improved fingerprint quality and accuracy.
• Fewer rejected applications due to poor impressions.
• Better regional coverage across Kenya.
• Convenient options for Kenyans living abroad.
• Faster Police Clearance Certificate processing through direct integration with the MBIS-ABIS Version 5 platform.

Required Documents for Fingerprint Capture

Before visiting your selected fingerprint centre, ensure you have:

• Original National ID (or Birth Certificate for eligible minors).
• Printed C24 fingerprint form.
• Two printed payment invoices.
• Any additional supporting documents required for your application category.

Applicants must appear in person for biometric enrollment, as fingerprints and palm prints are captured electronically during the appointment.

Frequently Asked Questions

Can I choose any fingerprint centre?

Yes. The eCitizen application allows you to select from the available designated centres within your chosen region before submitting your application.

Can I change my fingerprint location later?

Changes may not be possible once the application has been submitted. Applicants should carefully select the most convenient location before completing payment.

Do all centres use digital fingerprint scanners?

The designated centres listed in the new MBIS-ABIS Version 5 platform are intended to support the upgraded digital biometric workflow for Police Clearance Certificate applications.

Do I need an appointment?

Applicants should follow the instructions displayed in the eCitizen application and attend the selected fingerprint capture location with all required documents.

Kenya's new DCI fingerprint capture network represents one of the most significant improvements to the Police Clearance Certificate process in recent years. By expanding biometric services beyond Nairobi to Huduma Centres, DCI offices, and Kenyan diplomatic missions worldwide, the MBIS-ABIS Version 5 platform makes Police Clearance applications faster, more accessible, and more convenient for citizens, residents, and Kenyans living abroad.

Whether you are applying from Nairobi, Mombasa, Kisumu, Eldoret, Busia, Garissa, or from overseas, selecting the right designated fingerprint capture centre ensures a smoother application experience and quicker processing of your Certificate of Good Conduct.