Components of Intercultural Communication Competence

Intercultural communication competence (ICC) is the ability to communicate effectively and appropriately in various cultural contexts. There are numerous components of ICC. Some key components include motivation, self- and other knowledge, and tolerance for uncertainty. Initially, a person’s motivation for communicating with people from other cultures must be considered. Motivation refers to the root of a person’s desire to foster intercultural relationships and can be intrinsic or extrinsic. Put simply, if a person is not motivated to communicate with people from different cultures, then the components of ICC discussed next do not…

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Business Diversity and Cultural Awareness

Businesses frequently address issues related to employees’ gender, race, religion, physical disabilities, age, and sexual orientations. In addition to guaranteeing legal protections for employees, successful employers ensure a top-to-bottom company culture that encourages every employee to respect others. Fostering an inclusive work environment creates an attractive workplace that will attract the best talent. Read this section on the benefits and challenges of effective diversity management. You may find the scenarios and strategies presented here to be helpful. Diversity refers to the ways in which people are similar or different from each…

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Speaking on the Phone

How to Communicate Effectively Read this article to learn a few strategies for effective conversation. Some employees have the additional challenge of overcoming their tendency to condense their communication with written abbreviations and symbols, which can be useful when texting. This article gives many helpful conversation techniques that you can use to improve your communication skills. Verbal Communication and Conversation Your professional success depends on having advanced people (a.k.a. “soft”) skills because most jobs require you to talk to people. Key among these is skill in speaking to and conversing…

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Effective Email Communication

Although email is a valuable tool, it creates some challenges for writers. Miscommunication can easily occur when people have different expectations about the messages that they send and receive. Email is used for many different purposes, including contacting friends, communicating with professors and supervisors, requesting information, and applying for jobs, internships, and scholarships. Depending on your purposes, the messages you send will differ in their formality, intended audience, and desired outcomes. So – how do you know when sending an email is the most effective way of accomplishing your communication…

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Using Technology to Communicate with Your Customers

Ten Ways to Use Technology in Small Businesses In the 21st century, technology is both a bane and a boon to an individual. However, like many other things in life, it is up to a person whether he/she can use it for the betterment of humanity or not. The modern era also comes with a little bit of a competitive edge. So, in this competitive era, using technology as a kind of support to enhance your business skills and opportunities can be a great way. Technology is also economical, simple,…

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Active Listening

Listening and Reading for Understanding As the popular author and Hollywood entrepreneur Wilson Mizner said, “A good listener is not only popular everywhere, but after a while he knows something.” Learning to listen to your conversational partner, customer, supplier, or supervisor is an important part of business communication. Too often, instead of listening we mentally rehearse what we want to say. Similarly, when we read, we are often trying to multitask and therefore cannot read with full attention. Inattentive listening or reading can cause us to miss much of what…

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Facial Expressions and Body Language

Principles of Nonverbal Communication Read this article for an overview of how your body language, facial expressions, and other nonverbal expressions affect others. Nonverbal Communication Is Fluid Chances are you have had many experiences where words were misunderstood, or where the meaning of words was unclear. When it comes to nonverbal communication, meaning is even harder to discern. We can sometimes tell what people are communicating through their nonverbal communication, but there is no foolproof “dictionary” of how to interpret nonverbal messages. Nonverbal communication is the process of conveying a message without…

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MS Excel: Formulas and Functions – Listed by Category

Excel formulas and functions including worksheet functions entered in the formula bar and VBA functions used in Macros. Worksheet formulas are built-in functions that are entered as part of a formula in a cell. These are the most basic functions used when learning Excel. VBA functions are built-in functions that are used in Excel’s programming environment called Visual Basic for Applications (VBA). Below is a list of Excel formulas sorted by category. Lookup/Ref Functions ADDRESS (WS) Returns a text representation of a cell address AREAS (WS) Returns the number of ranges in a…

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MS Excel: How to use the LOOKUP Function

This Excel tutorial explains how to use the Excel LOOKUP function with syntax and examples. Description The Microsoft Excel LOOKUP function returns a value from a range (one row or one column) or from an array. The LOOKUP function is a built-in function in Excel that is categorized as a Lookup/Reference Function. It can be used as a worksheet function (WS) in Excel. As a worksheet function, the LOOKUP function can be entered as part of a formula in a cell of a worksheet. There are 2 different syntaxes for the LOOKUP function:…

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Health Benefits of Red Cabbage

Benefits of Red Cabbage Red cabbage is a nutrient-rich, cruciferous or Brassica vegetable that’s related to broccoli, cauliflower, and kale. It’s sometimes called purple cabbage because its leaves are a dark purple-reddish color. Red cabbage is usually a little smaller and denser than green cabbage, and it has a more peppery taste. This type of cabbage gets its purple-reddish color from the plant compound anthocyanin and the acidity level of the soil where it’s grown. Like most colorful vegetables, it has many health benefits. Some people disagree on whether certain foods are…

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