A Step-by-Step Guide on How to Apply for an Alternative / Forced Vehicle Transfer On NTSA

Transferring ownership of a vehicle is an essential process, especially when you need to change the registered owner due to an alternative or forced transfer. Whether you’re involved in a legal dispute, need to transfer the vehicle due to an inheritance, or for any other reason, the E-Citizen platform offers a seamless way to apply for this transfer through the NTSA Service Portal.

In this guide, we’ll walk you through the entire process of applying for an alternative/forced transfer.

Step 1: Log Into Your E-Citizen Account

To get started, the first step is to log into your E-Citizen account. If you don’t have an account yet, you’ll need to register on the platform to access the required services.

Step 2: Access the NTSA Service Portal

Once logged in, navigate to the NTSA Service Portal (New). This portal allows you to apply for a range of vehicle-related services, including the alternative/forced transfer.

Step 3: Select Alternative/Forced Transfer

In the NTSA Service Portal, go to the services section and select Alternative/Forced Transfer. This option is specifically designed for situations where the vehicle ownership needs to be transferred under special circumstances.

Step 4: Fill In the Required Information

You’ll be prompted to provide detailed information regarding the vehicle and the reason for the transfer. This includes:

• The vehicle registration details.
• The type of transfer (e.g., alternative, forced).
• The new owner’s details.

Ensure that the information provided is accurate, as any mistakes can delay the process.

Step 5: Attach Original Scanned Documents

You will need to upload clear, colored scanned documents related to the vehicle and ownership. These documents should be combined into a single PDF file. Typical documents include:

• A copy of the vehicle’s logbook.
• Identification documents for both the previous and new owners.

Step 6: Choose the Collection Centre

Next, you’ll need to indicate the collection centre where the logbook will be collected after the transfer. Also, specify the ID number of the person authorized to collect the logbook on behalf of the new owner.

Step 7: Make Payments

After submitting the necessary details, you will be required to make payments for both the transfer application and the inspection services. Payments can be made directly through the E-Citizen portal.

Step 8: Wait for the 7-Day Standstill Period

After submitting your application, there is a mandatory 7-day standstill period for the process to be validated. This allows time for checks and validation of the transfer request.

Step 9: Book an Inspection

Once the standstill period has elapsed, log back into your E-Citizen account. You’ll receive a notification with a prompt to book an inspection for your vehicle. Choose your preferred inspection center and the date that works best for you.

Step 10: Present the Vehicle for Inspection

On the scheduled date, bring the vehicle to the chosen inspection center. Ensure that all required documents are present for the inspection process.

Step 11: Submit Original Documents for Collection

Once the inspection is complete, take the original documents to the logbook collection centre for final approval. Ensure that the authorized person presents the necessary identification.

Step 12: Receive Notification

Once the transfer is successfully approved, you will receive a notification confirming the change of ownership. The new owner will be notified once the process is complete and the logbook is ready for collection.